Where to Return Your DIRECTV Box: A Simple Guide
If you have decided to cancel your DIRECTV subscription, one of the tasks you need to take care of is returning your equipment, including your receiver or DVR box. DIRECTV requires you to send back the devices within 21 days after your service ends to avoid non-return fees.
So, where do you return your DIRECTV box? Heres what you need to know.
Option 1: Bring it to an AT&T or FedEx Location
AT&T, the parent company of DIRECTV, operates more than 2,500 stores across the US, where you can return your equipment. Simply find a store nearest you, bring your receiver or DVR box and power cord, and a valid ID that matches your DIRECTV account information. Make sure to obtain a receipt confirming your return.
You can also go to a FedEx location and use their free packaging and label to ship your DIRECTV equipment. No need to pay for shipping, as this is taken care of by DIRECTV. FedEx will give you a receipt and tracking number for your shipment.
Option 2: Schedule a Return Online
If you prefer to avoid going out or dont have a nearby AT&T or FedEx location, you can arrange a return online. Log in to your DIRECTV account and follow the instructions for "Equipment Return." You will have to print a return label and mail your box within 14 days of receiving it.
Option 3: Request a Box to Mail Your Equipment
If you lost or damaged your original box, DIRECTV can send you a new one for a fee. Alternatively, you can use your own packaging and request a return label by calling their customer support or using the "Equipment Return" feature on their website.
What Do You Need to Return?
Apart from the receiver or DVR box and the power cord, DIRECTV may also ask for the access card, the remote control, and any other accessories you received with your equipment. Make sure to return everything in good working condition and without any damage.
In conclusion, returning your DIRECTV box is a straightforward process, whether you choose to go to a store, use FedEx, or arrange a return online. Just remember to do it on time and keep a copy of your receipt or tracking number as proof of your return. |
