How to Get a New BT TV Box: A Comprehensive Guide
If youre a BT TV customer and are experiencing issues with your current TV box, or simply want to upgrade to a newer model, getting a new BT TV box is a straightforward process. Follow these steps to get your hands on a new BT TV box:
Step 1: Check your eligibility
Before you can get a new BT TV box, make sure youre eligible. BTs website provides helpful information on eligibility criteria, which includes having an active BT TV subscription, and ensuring your current TV box is defective.
Step 2: Contact BT
Once youve confirmed your eligibility, contact BTs customer support team to request a new TV box. Its recommended you have your account details and recent bills on hand to speed up the process.
Step 3: Arrange for delivery
Once BT has approved your request, theyll arrange for delivery of your new TV box. This typically takes 2-3 working days. Meanwhile, you can prepare to set up your new TV box by checking its compatible with your TV and reviewing the user manual online.
Step 4: Set up your new TV box
Once your new BT TV box has arrived, set it up by following the instructions provided. It usually involves connecting the TV box to your TV, your aerial, and your broadband. You may also need to activate the TV box within your BT account.
Step 5: Enjoy your new TV box
Once youve completed the set-up process, youre ready to enjoy your new BT TV box. Depending on the model youve chosen, features may include recording and pausing live TV, accessing catch-up TV and on-demand services, and watching shows in 4K Ultra HD.
In sum, getting a new BT TV box is a simple process that can greatly improve your TV viewing experience. Just remember to check your eligibility, contact BT, arrange delivery, set it up and enjoy! |