How to Reset Prime Video on Samsung Smart TV
Amazon Prime Video is one of the most popular video streaming services in the world. It offers a wide range of movies, TV shows, and original content. However, sometimes the Prime Video app on your Samsung Smart TV might not work properly. In such cases, you may need to reset the app. Heres how you can do it.
Step 1: Uninstall the Prime Video App
The first step is to uninstall the Prime Video app from your Samsung Smart TV. To do this, go to the Smart Hub, select the Prime Video app, and press the down arrow. Then, select "Remove" and click on "OK" to confirm.
Step 2: Clear the TVs Cache
After removing the Prime Video app, you need to clear your TVs cache. This will remove any temporary files that might be causing the app to malfunction. To clear the cache, follow these steps:
1. Turn off your Samsung Smart TV.
2. Press the following buttons on your TV remote: "Mute," "1," "8," "2," "Power."
3. This will bring up the "Factory Reset" menu. Select "Reset the TV" and press "OK."
4. Then, select "Delete All" and press "OK" again to confirm.
Step 3: Reinstall the Prime Video App
Once you have reset your Samsung Smart TV, you can now reinstall the Prime Video app. To do this, go back to the Smart Hub, search for the Prime Video app, and click on "Install." Once the app is installed, sign in to your Amazon Prime account, and start streaming your favorite movies and TV shows.
In conclusion, resetting the Prime Video app on your Samsung Smart TV can help resolve any issues you may be facing with the app. By following the simple steps outlined above, you can reset the app and get back to streaming your favorite content in no time. |